Responsible Gaming
1111et believes that gaming should be fun, safe, and firmly within your control. This page explains the tools, policies, and support available to every player in Bangladesh.
If you are the parent or guardian of someone who you believe may have accessed 1111et while underage, please contact our support team at once. We will investigate and take immediate action to close the account and return any deposits made, in accordance with applicable obligations.
Tools to Keep You in Control
1111et provides a range of practical tools that put you in charge of your own gaming experience. These tools are available to every registered player and can be activated at any time by contacting our support team. There is no waiting period to apply a limit or restriction — they take effect immediately upon confirmation.
Set a daily, weekly, or monthly cap on how much you can deposit. Once the limit is reached, no further deposits are accepted until the period resets.
Take a short break from the platform for 24 hours, 7 days, or 30 days. During a time-out your account is suspended and you cannot log in or place bets.
Request a longer exclusion of 3 months, 6 months, 1 year, or permanent. Self-exclusion cannot be reversed during the chosen period.
Cap the total amount you are willing to lose in a given period. When your net loss reaches the limit, betting is paused until the period renews.
Receive an on-screen alert after a set session duration — 30, 60, or 90 minutes — reminding you how long you have been playing.
Request a cooling-off period of up to 6 weeks during which your account remains visible but all deposit and wagering functions are disabled.
How to activate a tool: Contact our support team at [email protected] and specify which tool you want and the duration. All limits and exclusions are applied immediately. Requests to increase a limit or lift an exclusion early are subject to a mandatory 24-hour cooling-off period before they take effect.
How to Request Self-Exclusion
Self-exclusion is the strongest player protection tool available on 1111et. When you self-exclude, your account is fully suspended for the chosen period and you will not be able to log in, deposit, or wager. Any pending bets placed before the exclusion was activated will be settled normally; open balances will be returned to your registered payment method.
Send a message to [email protected] stating that you wish to self-exclude. Include the duration you want: 3 months, 6 months, 1 year, or permanent.
Our team will confirm your identity using the details registered to your account. This step protects you from someone else requesting exclusion on your behalf without your knowledge.
Once confirmed, your account is suspended immediately. You will receive an email confirmation. Your remaining balance, if any, will be returned to your bKash, Nagad, or Rocket account within 3–5 business days.
If your exclusion period was time-limited (not permanent), you may request reinstatement after the period has fully elapsed. A mandatory 24-hour reflection period applies before your account is reopened.
Permanent self-exclusion cannot be reversed under any circumstances. If you feel that gambling is causing serious harm to your finances, relationships, or mental wellbeing, we strongly encourage you to choose permanent self-exclusion and to reach out to a trusted support resource.
Recognising a Problem
Most players on 1111et enjoy cricket betting, live casino, and slots as a form of entertainment and spend only what they can comfortably afford. However, for some people gambling can become problematic. The following signs may indicate that gambling is moving from entertainment to a problem that needs attention.
- Spending more money on gambling than you planned or can afford, and feeling unable to stop once you have started.
- Borrowing money, selling possessions, or using household funds — such as rent or utility payments — to fund gambling sessions.
- Chasing losses by placing larger bets in an attempt to recover money that has already been lost.
- Feeling anxious, irritable, or restless when you are not gambling, or when you try to cut down your play.
- Lying to family members or friends about how often you gamble or how much you spend.
- Neglecting work, studies, or personal responsibilities because of time spent gambling on 1111et or any other platform.
- Gambling to escape stress, depression, or other emotional difficulties rather than for entertainment.
Our Commitment to Safe Play
Responsible gaming is not a checkbox for 1111et — it is a core part of how we operate. Every feature on the platform is designed with player wellbeing in mind, from the way bonuses are structured to the speed of withdrawal processing. We want players in Dhaka, Chittagong, Sylhet, and across Bangladesh to be able to enjoy cricket betting and casino games with confidence, knowing that there are real safeguards in place.
Our team monitors platform activity for patterns that may indicate distress — such as a sudden and sustained increase in deposit frequency, late-night sessions that repeat across multiple days, or a sharp change in wagering behaviour following losses. Where these patterns are identified, we may proactively reach out to the player concerned to check in and offer guidance or tools. This outreach is never punitive — it is a genuine welfare check, and players remain free to continue playing unless they request otherwise or a tool is applied.
We do not extend credit to players. All bets on 1111et are funded by a player's deposited balance only. This means there is a natural limit to how much a player can wager in any session, and there is no risk of accumulating debt with the platform itself. Deposits made via bKash, Nagad, Rocket, and Upay are processed in real time, and players can see their current balance at all times.
We also take the protection of minors very seriously. 1111et is strictly a 21+ platform. We maintain age verification at registration and again at the point of first withdrawal. Any account found to belong to someone under the age of 21 is closed immediately, with the full balance returned to the registered payment method. We encourage parents and guardians to use device-level parental controls to prevent minors from accessing any online gambling platform, including 1111et.
Gambling should be entertaining, not a financial strategy. Never gamble with money you cannot afford to lose. Set a budget before each session, stick to it, and treat any winnings as a bonus — not an income. If gambling stops being fun, it is time to take a break.
Practical Tips for Safer Play
Even if gambling is not currently a problem for you, keeping these habits in place will ensure it stays that way. These are straightforward practices that experienced, responsible players follow on 1111et every day.
Decide how much you are willing to spend before you log in — whether it is ৳500 for a quick cricket session or a monthly entertainment budget — and do not exceed it under any circumstances.
It is easy to lose track of time during a live casino session or a BPL match. Use the session reminder tool or simply set a timer on your phone before you start playing.
If you have reached your budget for the session and you are behind, stop. Chasing losses is one of the most common ways that recreational gambling escalates into a problem.
Treat your 1111et activity the same way you would any other entertainment expense — like a cinema ticket or a meal out. If it is no longer enjoyable, it is time to stop.
Never share your 1111et login credentials with another person. Each account is personal. Shared accounts make it impossible to apply individual responsible gaming tools effectively.
Need to Talk? We Are Here
If you feel that gambling is becoming a problem — for you or for someone close to you — please reach out to our support team. There is no judgement here. Our team is trained to respond with care and will help you apply the protection tools that are right for your situation.
1111et Player Support
Available 24 hours a day, 7 days a week — including during BPL, IPL, and T20 World Cup seasons when platform activity is at its highest. Contact us any time, for any reason.
Email us at:
[email protected]Ready to Play Responsibly?
Now that you know the tools and guidelines 1111et has in place, you can enjoy cricket betting, live casino, and slots with full confidence. Remember: set your budget, play for fun, and use our tools whenever you need them. 21+ only.
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